RisingStar Game Inc. ("We") respects and protects the personal information and privacy of all users of RisingStar Game Services. To provide you with more accurate and personalized services and a more secure Internet environment, we have established the RisingStar User Privacy Policy ("Privacy Policy") to clarify our principles in collecting, using, and providing personal information and to further elaborate on your rights concerning your personal information in accordance with the applicable laws and regulations of the United States, including the state of Ohio.
This Privacy Policy pertains to your use of the RisingStar Game App and related websites (collectively, "RisingStar Game Services"). When you download, install, launch, browse, register, log in, or use RisingStar Game Services, we will process and protect your personal information in accordance with this Privacy Policy. We will explain the technical terminology involved in this Privacy Policy in clear terms so that you can easily understand it. Please pay attention to the provisions of this Privacy Policy that may be material to your rights and interests, which are highlighted in bold font for clarity.
1. Information We Collect
1.1 Information You Provide
We collect and store information you voluntarily provide to us, including:
1.Game Interaction: When you download, update, and play our games.
2.Competitions and Events: When you enter our competitions or participate in special events like focus testing days.
3.Social Media Engagement: When you interact with us on social media platforms such as Facebook, Twitter, Twitch, YouTube, Instagram, Reddit, and Discord.
4.Website Interaction: When you enter information on our Website.
5.Purchases: When you purchase our merchandise or Services through an online store or make an in-app purchase.
6.Communication: When you request technical support, provide feedback, or otherwise contact us directly.
7.Other Methods: Any other way you provide us with your information.
1.2 Automatically Collected Information
We automatically collect certain information when you use our Services, including:
1.Usage Data: Information about how you interact with our Services, which helps us design new features, improve games, and deliver our Services effectively.
2.Profile Information: Basic profile data from platform providers (e.g., Facebook, Twitter, Game Center) when you sign in, such as name, age-range, profile photo, and friends list.
3.Device Information: Details about your device, including make and model, operating system version, platform, language, time zone, carrier, applications installed, and IP address.
4.Cookies: Data collected via cookies, which you can disable through your browser settings, though this may affect the functionality of our Services.
5.Advertising ID: Your device’s advertising ID, which you can reset through your device settings.
6.Location Data: General location information (e.g., city/country) based on your IP address, used to provide location-specific services and content.
7.Feature Interaction: Information collected when using features like "tell a friend" or "email this page."
1.3 Information from Third Parties
We may collect information from third parties to deliver our Services, including:
1.Store Purchases: Information from stores like the App Store or Google Play Store when you purchase our Services.
2.Social Media Login: Basic profile information from social media accounts (e.g., Facebook) if you log into our Services through these accounts.
3.In-App Features: Data collected through features like Game Center, including your username and gameplay information.
By using RisingStar's Services, you agree to the collection and use of your information as described.
2. How We Use Your Information
At RisingStar, we are committed to using the information we collect about you, including Personal Information, in a manner that enhances your experience and ensures the effective operation of our Services. Specifically, we use your information to:
1.Service Provision: Deliver the Service and its content as well as any additional information, products, or services you have requested. This includes processing transactions, responding to inquiries, and providing customer support.
2.Purpose Fulfillment: Carry out the specific purposes for which you provided your information. This might involve processing your requests, managing your account, or any other activities directly related to your interactions with our Services.
3.Account Notifications: Provide you with important notices and updates related to your account. This includes alerts about changes to your account status, subscription renewals, and service notifications.
4.Contractual Obligations: Enforce and manage our contractual obligations, including handling billing, collections, and ensuring compliance with terms of service. This also involves resolving disputes and processing refunds, where applicable.
5.Service Updates and Changes: Notify you about updates to the Service, including new features, improvements, or changes to existing products and services. This ensures that you are informed about any enhancements or modifications that might affect your user experience.
6.Experience Enhancement: Utilize the collected information to improve our Service, ensuring it is efficient and tailored to your preferences. This includes:
⚪ Audience Analysis: Estimating the size of our audience and understanding usage patterns to make informed decisions about Service improvements.
⚪ Personalization: Storing your preferences and settings to customize your experience according to your individual interests and needs.
⚪ Search Optimization: Accelerating search processes and improving the relevance of search results.
⚪ Content Recommendations: Suggesting additional content or features that align with your interests and usage history.
⚪ User Recognition: Recognizing you during subsequent visits to offer a more seamless and personalized experience.
3. Information Sharing and Transfers
This section details how RisingStar may share the information we collect with third parties that provide services to us or are involved in the distribution of our games and applications. RisingStar does not, and will not, engage in the sale of Personal Information (PI) for monetary compensation. We may share your information with the following entities and for the following purposes:
1.Service Providers: We may provide information to service providers engaged by RisingStar to process PI for various purposes outlined in this Privacy Policy. These service providers are contractually obligated to comply with the terms of this Privacy Policy and are required to maintain confidentiality and security standards.
2.Partners:
⚪ Financial Institutions: We may share payment information with financial institutions to process your purchases, obtain payments, and conduct credit and anti-fraud checks.
⚪ Game Publishers: We may provide information about the content you have purchased to game publishers to enable the delivery of in-game content and ensure that your entitlement to access this content is recognized across different gaming platforms.
⚪ Other Service, Application, or Website Providers: For operational purposes or additional purposes with your consent, such as when you link your RisingStar account to an account with another service provider.
⚪ Security and Fraud Prevention Partners: We may share information as necessary to support the security of our services, prevent fraud, or protect PI.
⚪ Advertising and Promotional Partners: We may collaborate with partners to jointly deliver services or features such as sweepstakes, contests, promotions, or advertising.
⚪ Corporate Affiliates: RisingStar may share information with corporate affiliates within our group for purposes related to providing you with content, products, or services, including games, videos, music, software, and applications; for community administration or development; to support various business and security processes; and for research and development. Other companies within the RisingStar group may contact you about products, services, or other offerings that may be of interest to you.
⚪ Business Transaction Partners: In connection with the negotiation and sale of our business, a portion of our business, certain stock, or assets, or during corporate mergers, consolidations, restructurings, or other corporate changes, including during due diligence processes.
4. Disclosure to Third Parties
RisingStar is committed to safeguarding your Personal Information and will not disclose or provide it to any third party without your prior consent, except in the following circumstances:
1.Legal Compliance: When it is necessary for RisingStar to comply with legal obligations imposed on business entities or other regulatory requirements.
2.Internal Group Handling: When RisingStar deems it appropriate for a related company within our corporate group to handle the content of an inquiry.
3.Legal Requirements: When disclosure is required by a court order, subpoena, or request from law enforcement agencies, prosecutor's offices, police, bar associations, consumer affairs bureaus, or other similar institutions, entities, or individuals.
4.Protection of Rights and Safety: When it is necessary to protect the life, property, honor, or credit of the individual providing the Personal Information or of another third party, and it is impractical to obtain the consent of the individual.
5.Anonymized Information: When the Personal Information is used in a manner that does not lead to the identification of the individual.
6.Statutory Exceptions: When any other disclosure or provision is permitted or required by applicable legislation or regulations.
In all other cases, RisingStar will seek your explicit consent before sharing your Personal Information with third parties.
5. User Rights
At RisingStar, we prioritize your privacy and data security, particularly in relation to your gaming experience. According to applicable privacy laws and regulations, you have the following rights regarding your personal information when using our gaming services:
1.Right to Access: You may request access to the personal information we hold about you, including your gaming activities, account information, and interactions within the game. We will provide details on how we collect, use, and store your information.
2.Right to Rectification: If you find that the personal information we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to ensure that your gaming experience and account information are accurate.
3.Right to Erasure: You can request the deletion of your personal information from our systems, including your gaming history and account details. However, this may impact your ability to access certain game features, services, or account-related benefits.
4.Right to Restrict Processing: If you believe that your personal information is being processed inappropriately, you can request a temporary halt to the processing of your data while we address your concerns.
5.Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another gaming service provider or platform.
6.Right to Object: If you have concerns about how your personal information is being used, particularly in relation to direct marketing or personalized advertisements, you have the right to object and request a cessation of such processing.
7.Rights Regarding Automated Decision-Making: You have the right to request human intervention if automated decision-making processes within our gaming services significantly impact you. This includes decisions related to game access, in-game purchases, or account management.
8.Right to Withdraw Consent: If you have previously given consent for specific data processing activities within our games, you have the right to withdraw that consent at any time. This may affect your ability to use certain game features or services.
9.Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. To exercise your rights or if you have any questions or concerns about our data protection practices in relation to our gaming services, please contact our Data Protection Officer (DPO) at [email protected]. We will respond to your requests and inquiries promptly and in accordance with applicable data protection laws and regulations.
6. Data Security
We prioritize the security of your personal information and take appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. Our data security practices include:
1.Encryption: We use encryption protocols to protect data during transmission and storage.
2.Access Control: We restrict access to personal information to authorized personnel only.
3.Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
4.Incident Response: We have established procedures to respond promptly to data breaches or security incidents.
5.User Awareness: We provide information and guidance to help users protect their own personal information.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, regulatory, or internal policy requirements. Generally, the retention period is 3-5 years. If you request the deletion of your personal information, we will honor your request, subject to legal or contractual obligations that require us to retain certain information.
8. Children’s Privacy
RisingStar is committed to protecting the privacy of children. Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that we may have collected information from your child, please contact us at [email protected].
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at [email protected].